Default rule and exceptions
For a car damaged at the Central Pound or O’Hare Auto Pound, the City says to file a claim with the Office of the City Clerk. For damage at Pounds 2, 3 or 6, the City says to contact the Pound Supervisor or URT, the company the City contracted to tow vehicles to City pounds and staff five City pounds.
| Party | What they are responsible for |
|---|---|
| City of Chicago (Office of the City Clerk) | Receives damage claims for cars damaged at the Central Pound or O’Hare Auto Pound |
| URT (United Road Towing, Inc.) | City contractor responsible for towing vehicles to City pounds and staffing five City pounds; contact point for damage at Pounds 2, 3 or 6 |
| Exceptions | None on record |
What the source says
Last verified against the primary source on Oct 26, 2026.
If your car was damaged at the Central Pound or O’Hare Auto Pound, you can file a claim with the Office of the City Clerk’s office. ... If your car was damaged at Pounds 2, 3 or 6, you can contact the Pound Supervisor or Contact URT at 708.333.7348.
In June 2016, the City awarded United Road Towing, Inc., a contract to provide towing services and manage five of the City's auto pounds. The company is responsible for towing vehicles to City pounds when requested to do so by the City, and for staffing five City pounds.
City rules rest on state law. Read Illinois's sidewalk statute, quoted verbatim, or see all 50 states in one table.
Common questions
Who pays for towing / impound: damage claims in Chicago, IL?
It depends on the specific facts. Receives damage claims for cars damaged at the Central Pound or O’Hare Auto Pound
What is this based on for Chicago, IL?
This verdict is sourced to Common Towing Questions and 2 sources in total, each independently re-checked before publication.
Sources
- Common Towing Questionsofficial-guide · verified-primary · accessed 2026-10-26
- Towing Information; Towing Processofficial-guide · verified-primary · accessed 2026-10-26
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