Boston, MA · Tree Roots

Tree-Root Sidewalk Damage in Boston, MA: Who Pays?

Who pays?
The city pays

Boston: the City owns all street trees and repairs sidewalk damage on City property, so City-tree root heave is the City’s to fix.

High confidence · Verified Sep 9, 2026 · 2 sources

What to do next

What to do next

  1. Report it to Boston

    Public Works Department (also reachable via BOS:311)

    Call 617-635-4900Official page

    Confirm the current number on the city's official site before relying on it, since departments and numbers change.

  2. Also on record for this rule

    City repairs damage on City property via the Public Works Sidewalk Repair Program; Urban Forestry addresses root-raised sidewalks. Report via 311.

  3. Photograph the problem and write down the date

    Take the photos before any work starts.

  4. If the city sent a notice, note its deadline

    Write down the date it must be fixed by and exactly what it asks for.

  5. A permit is required under the rule on record

    Ask whoever does the work who pulls it.

Work through the full repair checklist

Responsibility Boundary

Default rule and exceptions

All street trees in the public right-of-way are owned and maintained by the City of Boston Urban Forestry Division (protected public shade trees under Massachusetts General Law ch. 87). Boston Public Works repairs sidewalk damage on City property, and Urban Forestry coordinates with Public Works to examine roots and address raised sidewalks. So City-street-tree root heave of a public sidewalk is the City’s to repair.

Permit required: yes.

PartyWhat they are responsible for
Property ownerReport damage via Boston 311; private-property sidewalk damage falls outside "City of Boston property."
City / public agencyPublic Works repairs minor damage on City property; Urban Forestry (which owns all ROW street trees) coordinates to examine roots and address raised sidewalks.
ExceptionsNone on record

What the source says

Last verified against the primary source on Sep 9, 2026.

if it is determined that minor damage has occurred on City of Boston property - it's our responsibility to repair.
City of Boston: Sidewalk Repair Program (City repairs minor damage on City property), checked Sep 27, 2026
Street trees in the City of Boston are the Urban Forestry Division’s responsibility.
City of Boston: Urban Forestry (street trees are City-owned; UFD coordinates with Public Works on root-raised sidewalks), checked Sep 27, 2026

Common questions

Who pays for tree roots in Boston, MA?

The city / utility. Report damage via Boston 311; private-property sidewalk damage falls outside "City of Boston property."

Do I need a permit to repair the sidewalk in Boston, MA?

Yes. The rule on record requires a permit for sidewalk work in the public right-of-way.

Is there any cost help for tree roots in Boston, MA?

City repairs damage on City property via the Public Works Sidewalk Repair Program; Urban Forestry addresses root-raised sidewalks. Report via 311.

What is this based on for Boston, MA?

This verdict is sourced to City of Boston: Sidewalk Repair Program (City repairs minor damage on City property) and 2 sources in total, each independently re-checked before publication.

Sources

  1. City of Boston: Sidewalk Repair Program (City repairs minor damage on City property)official · verified-official · accessed 2026-09-27
  2. City of Boston: Urban Forestry (street trees are City-owned; UFD coordinates with Public Works on root-raised sidewalks)official · verified-official · accessed 2026-09-27
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