# Water Service Line Repair in Jacksonville, FL: Who Pays? | Who Pays the Repair?

> In Jacksonville, JEA covers the water line to the meter; from the meter to and inside the home the cost is the customer’s.

**Who pays:** owner

In Jacksonville, JEA covers the water line up to the meter, every foot of pipe from the meter to (and inside) the home is the customer’s to replace.

**Boundary:** Owner-owned/repaired pipe runs from the water meter to the home and inside the home; JEA maintains its distribution infrastructure up to the meter. JEA’s home warranty page describes JEA’s side as the water main, the water service line and the water meter, and the customer’s side as the service line that connects to the home.

**Property owner:** Pay any replacement cost from the meter to the home, or inside the home.

**City / agency:** JEA inspects, maintains and upgrades its water distribution infrastructure up to the customer’s meter.

## Sources
- [Water Service Line Verification Project](https://www.jea.com/About/Water_Supply/Water_Service_Line_Verification_Project/) — "Any replacement costs from the meter to the home or inside the home will be the responsibility of the customer." (accessed 2026-10-25)
- [Water and sewer line protection program from Oncourse Home Solutions](https://www.jea.com/residential_customers/home_warranty_solution/) — "JEA is responsible for the water main, the water service line, and the water meter." (accessed 2026-10-25)
- [Water and sewer line protection program from Oncourse Home Solutions](https://www.jea.com/residential_customers/home_warranty_solution/) — "Customers are responsible for the service line that connects from their water main to the home." (accessed 2026-10-25)

_Last verified 2026-10-25. Source: Who Pays the Repair? — https://whopaystherepair.com/rules/jacksonville-fl-water-service-line/ — every claim checked against a primary source before publication (see /methodology/)._