# Indianapolis: Who Pays for the Water Service Line? | Who Pays the Repair?

> Citizens Energy Group: owners own the full line; leak cost splits at the right-of-way. Sources and quotes inside.

**Who pays:** shared

Citizens Energy Group says Indianapolis customers own the full water service line, but Citizens pays for leaks within the right-of-way while the owner pays for leaks on their own property.

**Boundary:** Citizens Energy Group says the customer owns the full length of the water service line, but leak repair cost splits at the right-of-way line: leaks outside the ROW (on the customer's property) are repaired at the customer's expense, while leaks within the ROW are repaired by Citizens at the utility's expense.

## Sources
- [Water Meter & Service Line Responsibility](https://info.citizensenergygroup.com/responsibilities/water-connection-faqs) — "Owns the full length of the water service line, with shared maintenance responsibility as listed below: All leaks outside the right-of-way (on the customer's property) shall be repaired by a licensed and bonded plumber at the customer's expense. All leaks in the right-of-way (not on the customer's property) shall be repaired by Citizens Energy Group (Citizens) at the utility's expense." (accessed 2026-09-13)
- [Your Customer Rights & Responsibilities](https://info.citizensenergygroup.com/responsibilities) — "The property owner is responsible for maintaining the water meter pit and all the related materials. Citizens is responsible for maintaining the water meter." (accessed 2026-09-13)

_Last verified 2026-09-24. Source: Who Pays the Repair? — https://whopaystherepair.com/rules/indianapolis-in-water-service-line/ — every claim checked against a primary source before publication (see /methodology/)._